Frequently Asked Questions

Q. What are the hours you are open?
A. We are open M-F from 8:30 AM to 5:00 PM and on Saturday by Appointment Only.

Q. Do I need an appointment?
A. Yes, we usually schedule, appointments 2 to 3 days in advance; however, we do have cancellations, and we may be able to schedule you sooner, possibly the next day or even the same day if you call us early in the morning.

Q. How long does it take to install a Rhino Lining?
A. Actual time is about 4 hours. We usually do between 3 and 5 trucks each day so we ask that you bring in your truck at 8:30 AM and we will have it ready for you to pickup between 4:00 and 5:00 PM the same day.  If you need it sooner let us know and we will do our best to accommodate you.

Q. Can I drop off my truck earlier than 8:30 AM?
A. Yes, we have a mail and key drop opening located at the bottom of our front door so you can park your truck in the front of our lighted parking lot and insert your keys into the key drop located at the bottom of our front door.

Q. Can I drop off my truck the day before?
A. Yes, if you arrive before 5:00 PM the day before we will keep your truck inside overnight. If you arrive after 5:00 PM park it in the front of our video surveillance and lighted parking lot and insert your keys into the key drop located at the bottom of our front door.

Q. Can I drop off my truck and wait for it?
A. Yes, however your should be prepared to wait about 4 hours. There are restaurant near by that we can take you to during this time.

Q. What type of payment do you accept?
A. We accept Visa, Master Card, American Express, and Discover as well as checks and cash.

Q. What colors are available?
A. Although 90% of all truck bed liners are applied in black.  We can spray almost any color you choose for an additional cost. White is the only color we do not spray.

Q. What type of warrantee do you provide?
A. As an Authorized Rhino Linings Dealer we provide you with an Nation Wide unlimited lifetime warrantee which includes material and labor costs against peeling, chipping or cracking for as long as you own the truck.  Damage caused by abuse or by an accident are not covered.

Q. Is my Rhino Linings Warrantee Good anywhere in the US?
A. Yes, Rhino Linings USA, Inc. has over 800 authorized dealers throughout the USA.  You can take your truck to any of them provided you show them your receipt of purchase.  They will contact the original spraying dealership and make arrangements to repair your truck.  The original spraying dealership is ultimately responsible for the warranty repair work.  If the original spraying dealership is closed they will contact Rhino Linings USA Corporate Headquarters to help facilitate your warranty repair.

Q. How thick do you spray on the Rhino Lining?
A. Rhino Linings TuffGrip® is sprayed up to 1/4" thick on the floor and over the wheel wells, 3/16" thick on the tailgate and 1/8" thick on the front wall, sides and over the rails.

Q. How long does it take for the Rhino Lining to cure?
A. Your Rhino Lining will be 90% cured when you pick it up.  The other 10% will cure within 48 hours.  We ask that you wait 24 hours before washing your truck and 48 hours before placing anything over 50 lbs in the bed of your truck.  After 48 hours there are no restrictions.

Q. Will extreme weather conditions affect my Rhino Liner?
A. No, your Rhino Liner will withstand temperatures up to 240 degrees down to 50 degrees below 0. It will not warp or crack or peel.  It does not heat up even when exposed to direct sunlight.

Q. Will fertilizer or chemicals effect my Rhino Liner?
A. No, Rhino Linings TuffGrip resists fuels, fertilizers, and most corrosive chemicals.

Q. How do I keep my Rhino Liner clean?
A. We recommend spraying on foaming tire cleaner, scrub it down with a semi stiff brush to get the dirt out of the textured crevices and then rinse off.

Q. How much weight is added to my truck?
A. Your Rhino Lining will add between 45 and 65 lbs to the weight of your truck depending on the size of your truck bed.

Q. Will a Rhino Liner reduce cargo slippage, vibrations and noise?
A. Yes, Rhino Linings textured, rubber-like surface will keep your cargo in place, reduce vibrations and noise and provide a more sure-footed surface.

Q. In the event of damage is Rhino Liner easily repairable?
A. Yes, there are a number of ways to repair a Rhino Liner depending on the severity of the damage but in all cases it can be brought back to its original condition.

Q. Why do you recommend spraying over the rails even if I am planing to install a tonneau cover or a cap to cover the bed of my truck?
A. Tonneau covers rest on a aluminum or steel frame that is cushioned by less than 1/4" of foam tape that sits on the top rails of your truck.  In a very short time, the weight of the tonneau cover compresses the foam tape down to nothing and the vibrations of the tonneau cover frame begins to scratch the painted surface of your rails. Moisture will get underneath and begin to rust the top surface of your rails. The same thing holds true for caps. By protecting the top of your rails by having your Rhino Lining sprayed over the top of the rails before installing your tonneau cover or cap you can prevent any rust or damage to your rails and provide a better moisture barrier seal in the process. 

Q. Why do most Rhino Dealers and other Brand competitors use wire trim tape and Rhino Linings of DuPage does not?
A. Because it is easier and quicker to remove after spraying when trimming out your truck. The disadvantage to you the customer is that it leaves a sharp edge drop off between the liner and the painted surface of  your truck.  Rhino Linings of DuPage has perfected a process whereby we lay down 5 layers of tape and remove it one layer at a time while spraying so that your liner tapers down gradually to meet the painted surface of your truck preventing any possibility of lifting or peel back.

Q. Will you remove my plastic or aluminum rail caps and spray over the rails and over the top of my tail gate?
A. We do not remove them because we do not want to be liable for any damage; however, you can and we will spray lightly over the rails and over the top of the tail gate so you can reinstall them.

Q. What makes a Rhino Liner better than any other sprayed liner?
A. Rhino Linings is the #1 sprayed-on truck bed liner in the world.  It can withstand extreme weather conditions from 240 degrees down to 50 degrees below zero. It will not crack or peel. It expands to 3 times its size giving it flexibility that can withstand high impact and gives it excellent abrasive resistance. Proper preparation is a key element and Rhino Linings of DuPage has over 10 years of experience which guarantees you a professional installation and a lifetime warrantee.

Rhino Linings of DuPage is located one block north of North Ave . (Rt. 64) and one block east of Gary Ave. on Kehoe Blvd. in Carol Stream, IL  Our hours are M-F 8:30 AM to 5:00 PM and on Saturday by appointment.

205 E. Kehoe Blvd. Units 7 & 8, Carol Stream, IL 60188
Phone: (630) 653-4656  Fax: (630) 653-4742